Understand the user experience behind every data point and browser tab
Session Replay lets you see exactly what individual users see and do across any number of tabs. Feel their pain so you can cure it, fast.
The most honest user feedback you’ll ever get
Gain empathy at scale
See the full scope and impact of a user experience problem—how many users are affected, and when and where issues are occurring, no matter if they’re browsing your site on one tab or 20.
Prove (or disprove) your hunches
Captured sessions instantly become data points you can trust and answers you can act on.
Make changes at the first sign of trouble
See the “why” behind every “what” so you can best understand where and how to resolve friction.
Understand the issues that impact key metrics
Drive adoption, engagement, growth, and retention by homing in on the digital experience issues that matter the most to your team.
Back every decision with real customer data
Sendoso saves 104 hours a year for their support team
FullStory lets us look at user behavior both individually and holistically across all of our users. We can also use FullStory to easily see when something like a simple UX issue is causing a lot of confusion, which is a gold mine of information for taking our user experience to the next level.”
Kelly Hoover Senior Product Manager, Sendoso
Additional Resources
The definitive guide to session replay
Session replay reproduces your user's online experience. But how should you use it? And how can you learn from it?
Watch how Session Replay works in FullStory
Get a look at how Session Replay looks—and works—on FullStory's platform.
What is a heatmap? How to create and analyze them
Website heatmaps are one of the quickest ways to visualize and analyze large datasets. Find out what heatmaps are, how they’re created, and how you can use them to make data-driven decisions.
Funnels & Conversions
